audio Episode 61: What a surgeon looks like, GAP win, Ladies storm hackathon and a good subreddit

Post a review on iTunes here:

Download the episode here:


We’re all consumers, and one of the benefits of social media is that we get direct access to give feedback to businesses. Just this week I tweeted about battery issues to Apple, and got a solution through tweets. And the CEO of GAP just took a 5-year-old’s complaint to “I can do that” in two weeks.
Maybe United should take a page from GAP.
And this is the second time we’ve talked about a brand using cancer as a metaphor for something stupid in their social media – this time Cosmo thinks cancer is a great solution for weight loss.
But we also have some good news stories – a sub-Reddit recently solved a 20 year old mystery, the Ladies Storm Hackathon on GitHub is a great resource we want everyone using and all these surgeons mimicking the cover of the New Yorker.


Tags: #whatasurgeonlookslike, gap, subreddit, mystery, github, ladies story hackathon, united


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s